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Enterprise research

Plain-language access to structured research data

A major CPG company

We designed a natural-language layer that turns research questions into SQL, lets users refine the active dataset in follow-up dialogue, and exports the current result set for later analysis.

Microphone and keyboard suggesting plain-language research questions

The situation

Routine research retrieval needed specialist help because the live data layer was only open through dashboards and custom queries.

The scoped design centers on three technical moves: translate a research question into SQL, keep a working dataset that follow-up dialogue can reshape, and hand the active result set to spreadsheet tools without another specialist ticket.

The approach

  1. Translate questions into SQL

    A natural-language layer converts a research question into a structured database query.

  2. Refine the working dataset

    Follow-up dialogue narrows or reshapes the active dataset without a new specialist request.

  3. Export the current context

    The selected result set moves into spreadsheet tools for the next analysis or report step.

System shape

Flow from plain-language question through SQL and refinement to export
Flow from plain-language question through SQL and refinement to export

What we delivered

  • Natural-language to SQL query layer
  • Conversational dataset refinement workflow
  • Active result-set export path
  • Optional governed knowledge layer over structured and unstructured sources

Technical pieces

Question understandingSQL generation against the research storeWorking-set refinement stateExport bridge to analysis tools

What changed

The designed path turns a research question into SQL, keeps a working dataset that follow-up dialogue can reshape, and exports the active result set without another specialist ticket.

About this case study

This case covers the design phase: the query layer, the refinement workflow, and the export path.

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